Spring 2011 » Featured Articles
A day in the life
Follow the Sinclair Help Desk with a typical day’s worth of calls
The Sinclair Community College help desk answers a total of 49,052 calls and requests annually. We asked User Support Technician Chris Bereda to take us with him on a typical day’s worth of calls, to see what it’s like.
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Cover Story
Success really does start here
Sinclair has increasingly taken a do-it-yourself approach to software development, but the results are anything but amateur like the award-winning Student Success Plan, a new approach to counseling at-risk students.
Featured Stories
Continuing stories
A quick look of what's going on at Sinclair.
A day in the life
Follow the Sinclair Help Desk with a typical day’s worth of calls
